Do I Need To Move The Furniture?

We will move smaller furniture like sofas, chairs, side tables, etc.  We will not move heavy furniture like bookcases, tv consoles, bed frames; or electronics or breakables.

     Do I Need To Vacuum Before You Clean?

We will vacuum the floor as part of our cleaning preparation.

     
     How Long Will It Take For My Carpets To Dry?

Normal drying time for carpet is about 6 to 12 hours, depending on humidity, air movement, and temperature.  If Scotchguard is applied, then the drying time will increase.

     How Long Will It Take For My Furniture To Dry?

Furniture usually takes 1 to 3 hours to dry.

     How Safe Are Your Cleaning Methods?

We use only the safest, most effective technology for your satisfaction and safety.

     Are There Carpet Cleaning Standards?

In 1992, standards were set for the carpet cleaning industry by representatives from the carpet manufacturing industry, the carpet cleaning industry, and the federal government.  These standards are called the Soo1-92 standards.  It was agreed that these cleaning processes should include:

A Pre-Vacuum

Pre-treat spots, stains and heavily soiled areas

Hot Water Extraction

A thorough rinse

When a carpet cleaning professional cleans your carpet according to these industry standards, it will help ensure that you will get an effective cleaning job.

     Can You Remove All Spots?

We treat all spotted areas with the most advanced cleaning techniques available and are successful more than 97% of the time.  We do not give up on a spot easily and we exhaust all of our methods of spot removal before we declare a stain permanent.